Terms of Service

By creating a Runday account or using the platform, you agree to these terms. If you are agreeing on behalf of a business, you confirm you have authority to bind it.

Runday is a business management platform. It handles appointment booking, a walk-in queue, checkout records, staff commission calculation, client history, and staff scheduling.

Runday does not process payments from your clients. You take payment on your own terminal. Runday records what was sold so commission can be calculated. We never touch that money, and we are not a payment processor or money services business.

Runday is for legally operating businesses. Account holders must be old enough to enter a binding contract where they live, and in any case at least 18.

• Keep your account information accurate and current
• Keep your credentials confidential; you are responsible for activity under your account
• Tell us promptly if you believe your account has been accessed without permission
• Staff logins you create are your responsibility, including removing access when someone leaves

When you enter a client's information into Runday, you confirm that you have the right to do so, and that you have met your own obligations to that person — telling them their information is held in a system like Runday, and obtaining any consent your local law requires.

You are the one with the relationship to your clients. We hold their information on your behalf, as described in the Privacy Policy.

Runday is free. There is nothing to pay, no card to enter, and no way to be charged. We have not set a date for paid plans.

If that changes, we will tell you in advance and you will have to actively agree before anything is charged. We will never turn a free account into a paid one by default.

Runday is in beta and provided "as is", without warranty of any kind, express or implied, including any implied warranty of merchantability or fitness for a particular purpose. Features may change or be withdrawn, and we do not offer an uptime guarantee or service level commitment during this period. We will give reasonable notice before removing something you depend on.

What that means in practice. Runday calculates commission and records sales, but you remain responsible for what you pay your staff and what you report to the tax authorities. Check the numbers before you pay anyone on the strength of them. If you find a discrepancy, tell us and we will investigate it.

An as-is clause has limits, and we would rather state them than imply otherwise: it does not exclude liability for bodily or moral injury, nor for gross or intentional fault, because Québec law does not permit that. It also does not excuse us from providing what we said we would.

You agree not to:

• Use Runday for anything unlawful, or to store data you have no right to hold
• Attempt to access another business's data
• Reverse engineer, scrape, or resell the platform
• Interfere with the service's operation or security
• Send messages through Runday that breach anti-spam law such as CASL

You own your data — your business records, your client list, your appointment and sales history. Our rights to it extend only to what is needed to run the service for you, keep it secure, and meet legal obligations.

We own the platform itself: the software, design, and branding. Using Runday does not transfer any of that to you.

You can export all of it at any time from Settings, in one click, and we will not hold it hostage as a condition of staying.

You may close your account at any time. We may suspend or close an account that breaches these terms, and will give notice and a chance to fix things where it is reasonable to do so.

You can export your data at any time before closing the account, and deleting it from Settings removes it from our active systems immediately, except where we must keep records by law. Backups age out on their own cycle within 30 days.

To be drafted by a lawyer. Needs to address: exclusion of indirect and consequential loss, an aggregate liability cap, and the fact that Québec consumer-protection rules limit how far such clauses can go.

In plain terms, and pending that wording: Runday is a record-keeping tool. It does not move money, and you remain responsible for your own tax, payroll, and employment obligations. Check your numbers before you pay anyone on them.

These terms are governed by the laws of Québec and the federal laws of Canada that apply there.

To be decided with a lawyer: whether disputes go to mediation, arbitration, or the courts, and in which venue. Note that Québec restricts mandatory arbitration clauses in consumer contracts, so the answer may differ depending on who the customer is.

We may update these terms. For material changes we will give notice by email or in the app before they take effect, and update the date at the top of this page. Continuing to use Runday after that means you accept the new terms.

To be written: United States — state consumer protection, arbitration, and venue.

• Runday, operated from Québec, Canada
• Email: [email protected]
• Runday is run by its two founders and is not yet a registered company. A registered entity name and business address will be added here once it is.

See also our Privacy Policy.